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He hotel sofware industry has
consisted of multi-vendor companies, which has resulted
in a lack of cooperation between vendors and systems
integration. As a result, new technical standards is
needed to facilitate the use of new, modern technologies
such as web based software that would allow easier application
integration, start up, management and upgrade.
There are eight technology requirements relating to
hotel software that can be implemented using different
core technologies, which would allow systems to
interoperate. These are the network architecture (TCP/IP
protocol, encryptable data transmission); security
(network/directory application authentication and
authorization, encryptable file systems and/or database
volumes), database management system (SQL-based DBNS to
latest standard, encryption at field/record level;
database query capability and reporting ability
independent of application, data dictionary
query/display), applications integration (integration
via XML-based message broker), applications and
application interfaces to be OTA compliant), application
presentation (delivery via the web browser), application
services (3-tier complete independence of
presentation/data management/application services,
modular upgradability, transactional logging and
integrity, continuous operation, time zone/locale
sensitive, multi-language support, network provided
services inherited/used by application,
network/directory-aware security, integration with
standard applications), performance and scalability
(server rather than client based performance),
multi-threaded application architecture capable of using
multi-CPU server computer systems), support (remote
management support and upgrade, remote management by
third-party system management application)
These technologies would allow for the remote management
and support of software which previously has been
difficult due to the technologies use to build the
software. The technologies would also allow new products
to transition from standalone, turnkey operations into
new products that operate on the hotel’s local area
network.
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